Returns & Warranty
Is there a warranty?
Yes. We stand by our CLMBR Machines and guarantee them to be free from flaws in materials and workmanship. For Standard Commercial Products: Mechanical Parts- 1 year, Touch Screen- 1 year, Wear Parts (e.g. grips, water bottle holder)-60days, On-Site Labor: 1 year. For In-Home Products: Mechanical Parts- 1 year, Touch Screen- 1 year, Wear Parts, (e.g grips, water bottle holder) 60 days, On-site labor- 1 year. Extended warranties can be obtained, please contact us for more details.”
What is your exchange policy?
If you received your product and you aren’t satisfied, you may exchange it for a new one within 30 days, less shipping & handling fees.
Where does CLMBR ship? How much does shipping cost?
CLMBR ships with White Glove Delivery to the Continental United States for about $250. For orders outside the USA, please contact support@clmbr.com and let us know you’re interested in joining the waitlist.
When does shipping begin?
Our intended shipping time frame is Summer 2021. We do not foresee any additional delays due to COVID-19, but there may be delays to ensure that the machines are of highest utmost quality with a large volume of orders.
What is the Weight Limit, Height Ranges, and Recommended Ages?
Almost anyone of any age can use CLMBR. Maximum user weight capacity is 350 lbs., and you must be over 5 feet tall and under 7 feet tall.
What are the machine dimensions and weight?
34” x 33″ for the base, and 89″ in height, 149 lbs
Does CLMBR work without a Membership for Unlimited Classes?
Without classes, CLMBR will have basic functionality – custom resistance settings & in-workout stats.
How much does a membership cost? Do I need to pay for more profiles?
It’s optional to join at $39/mo (less than $1.50/day). We don’t currently limit profiles, so you can share across as many family members, roommates, coworkers as you like under the same membership.
Where is it made?
CLMBR was designed in Denver, Colorado. We manufacture our products in partnership with a factory in Taiwan to ensure they meet our expectations. We’re confident in its consistency, high-quality work, and good working conditions. We then assemble CLMBR here in the USA.
Technology FAQs
Is CLMBR Bluetooth accessible?
Can I connect my FitBit or Apple watch to CLMBR?
Does CLMBR have a jack for wired headphones?
How loud are the built-in speakers?
If I purchase the battery-powered version of CLMBR Pure, how long will the machine stay powered?
Are the built-in speakers splash resistance?
Yes. The speakers are splash resistant.
Can I record my workout statistics?
When using CLMBR Connected, all past workouts statistics will be saved to your CLMBR account.
Can I track my heart rate on CLMBR?
Can I play my own music on CLMBR?
Can I stream other content or watch television on the CLMBR screen?
What is the difference between CLMBR Connected and CLMBR Pure?
CLMBR Connected has a 21.5-inch touch screen and a standard 3 speaker built-in sound system with wired (120v) power connection. With CLMBR Connected, you will have access to an extensive on-demand library of hundreds of pre-recorded classes and engaging challenges. The monthly subscription for CLMBR Connected is $39.99 per month. CLMBR Connected is perfect for at-home use and select business use.
CLMBR Pure has a 10-inch touch screen with metrics and instructional programming. It has an 8-hour battery power (optional wired connection) and optional integrated audio with stereo connectivity. The subscription for CLMBR Pure is $99.99 per year. This subscription includes guided climbs, recorded metrics, and over-the-air updates. CLMBR Pure is perfect for business use.
Machine FAQs
How much does CLMBR weigh?
What are the dimensions/footprint of CLMBR?
Can I easily move CLMBR?
Can I adjust CLMBR to my height?
How many resistance settings does the machine include?
How high are the CLMBR pedals from the ground?
Does CLMBR come with a built-in fan?
Does the machine have to be bolted into the floor?
What’s the max range of motion?
What is the max speed?
How big is the display screen for CLMBR Connected and CLMBR Pure?
Is CLMBR quiet?
CLMBR Membership FAQs
What kind of classes will the CLMBR on-demand library include?
What is included in the membership?
How much does a CLMBR Pure membership cost?
How much does a CLMBR Connected membership cost?
Misc. FAQ’s
Does CLMBR require special shoes?
What is included in the membership?
How much does a CLMBR Pure membership cost?
How much does a CLMBR Connected membership cost?
Differentiation FAQ
How many calories does CLMBR burn per minute?
Is CLMBR more efficient than other cardio equipment?
Can beginners use CLMBR?
Is CLMBR low-impact?
Is CLMBR a full-body workout?
What is the dealer pricing?
Do you have exclusivity agreements?
CLMBR
PAYMENT PLAN

$99/ month
Estimated Delivery: July 2021.
Shipping paid separately.
Estimated Delivery: July 2021.
Shipping paid separately.
PAY IN FULL
Our Best Offer

Pay in full
3 months of complimentary On Demand Classes.
$2499
Use code FREESHIP for free shipping
Estimated Delivery: July 2021
Plus $250 White Glove Delivery and setup.
Estimated Delivery: July 2021
Plus $250 White Glove Delivery and setup.
It’s optional to join at $39/mo (less than $1.50/day). Without a monthly membership, CLMBR will have basic functionality – custom resistance settings, programmed guided climbs, & in-workout stats.